Vessel Workshop bags are made in Milwaukee, Wisconsin. Designed in collaboration with messengers from all over the world. Crafted with waterproof, military-grade materials, including our select buckles, which hold over 4,000 pounds. When making our bags, we're doing more than just sewing a pack to strap over your shoulder. A Vessel Workshop bag is something you can rely on, day in day out.
CARE FOR BAG
Bags can be cleaned in a large washing machine, and hung to dry, use a fan to speed up dry time. You can also hand wash your bag in a tub, or with a hose. Spot-treat the bag using a mild detergent and non-abrasive brush, or sponge.
International shipping methods vary depending on weight and destination.
Most products are usually in stock, and ship within 1-2 business days. Production times may take approximately 1-6 weeks to re-stock, if the product is sold out. If you have concerns regarding the timing of an order, please email the shop prior to placing your order.
RETURN POLICY AND WARRANTY
If you have a concern regarding the construction of your bag, please contact us immediately!
Your purchase is protected by the Vessel Workshop Warranty. All products made by Vessel Workshop LLC are warrantied against defects in workmanship for 365 days from the date of purchase. We will repair or replace the bag for free, if an item is found to be defective in workmanship. This does not cover any reasonable, or excessive wear and tear. The warranty goes into effect from the date of original purchase, and applies to the original owner only. No refunds will be given if the customer has simply changed his or her mind.
If you have need for repair outside the warranty date, we will be glad to assist for a very low cost, and sometimes free of charge for simple repairs! Please contact us immediately with your concerns.
Vessel Workshop Privacy Notice
Privacy Notice Table Of Contents:
· Our Commitment To Privacy
· The Information We Collect
· How We Use Information
· Our Commitment To Data Security
· Our Commitment To Children's Privacy
· How To Access Or Correct Your Information
· How To Contact Us
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the [company name] website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by emailing us via the contact page at VesselWorkshop.com. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email via the contact page at http://www.vesselworkshop.com/contact/